Payment & Shipping Information
No Sales Tax and Free Worldwide Shipping on All Orders

1. Payment Options

Pure Effect Music accepts only the following payment methods: Bank Wire Transfer & PayPal

2. Shipping

We take great pride in ensuring your guitar arrives safely and promptly.

3. International Shipping

We ship worldwide via DHL Express or FedEx International. Customs duties and taxes are the buyer’s responsibility. These costs are not included in your order and will be billed to you by the transporter during the customs clearance process or upon delivery.

4. Time

Orders are shipped within 1–2 business days after payment is received and cleared.

All instruments are meticulously inspected, photographed, and securely packaged prior to shipment.

5. Returns

This item is sold As-Described and cannot be returned unless it arrives in a condition different from how it was described or photographed.

6. Return Window

You may return the guitar within 48 hours of delivery for a refund, less shipping costs and restocking fee.

7. Condition

The guitar must be returned in the exact condition it was received within 48 hours of delivery for a refund, less shipping costs and restocking fee. Any damage, alterations, or signs of wear may result in a reduced refund.

 

8. Restocking Fee

A 15% restocking fee will be applied to all returns. This covers international customs fees, handling, inspection, and potential loss of sales.
 

9. Return Shipping

Buyer is responsible for fully insured return shipping using a trackable carrier. Please pack with care—including original packaging.

 

10. Non-Returnable Items

• Custom orders or modified instruments

• Items sold as-is or listed as non-returnable in the product description